FAQs

The only stupid question is the one you never ask. ASAP Identification Security is your number one choice in Indiana for all your Fargo ID printer needs and we have listed our most frequently asked questions below. If you have a question that we have not listed here, please contact us and we will answer you promptly.

Why should I choose ASAP Identification Security?
ASAP Identification prides itself on competitive prices, superior product service and an exceptional customer experience. For many, ID badges are a necessary evil and we want to make the entire process from selecting the printer that is right for your organization to ordering to installation and maintenance as simple, pleasant and efficient as possible.

Most of our clients have found that utilizing technology and identification products helps them create an atmosphere of trust and safety Let us help you establish your ID system.

What products and services does ASAP provide?
ASAP is a Fargo partner and as a Fargo Solution Provider (FSP) and an Authorized Service Provider (ASP), ASAP offers photo ID products ranging from introductory ID printers to and high technology cards. In addition, we provide all the require accessories and supplies to establish your ID system and keep it running.

Finally, we service all Fargo printers to ensure your investment is well maintained.

How are you different from other online retailers?
Most online retailers lack the most important feature we provide – local, face-to-face support and efficient, cost effective service. We can consult with you to establish your needs, grow with you as your needs change, and offer support along the way to help you handle any problems that come your way.

What if I want traditional name tags and not ID cards with a photo or access cards?
ASAP offers both traditional engraved tags, as well as ID badges using sublimation. There are pluses with both solutions, so give us a call and we can help you understand the best solution for your school, organization or business.

Why should I consider implementing a security system?
Unfortunately, in today’s environment security is a critical requirement in schools, businesses and offices. ID credentials help you meet that security need. They can range from basic visual only identification badges to high technology cards that control access to buildings or conduct financial transactions. Depending on your need, we can help you define the system that is the best solution for your organization.

What are the key requirements for an ID card system?
Your ID printer can be networked or locally operated and requires the following:

  • PC to manage the card design and production
  • Card design software.
  • Camera to capture the photo
  • ID printer to print the card
  • ID supplies which may include: cards, ribbon, film (High Definition printers only), lamination, lanyards, strap & clips, badge holders and slot punches.
  • Key resources to manage the system.

Privacy: Is the information I provide to you secure? How will it be used?
The safety and privacy of your information is extremely important to us. We do not and will not ever sell your information.

How do I return or exchange a product?
Please call us and we will work with you to ensure you are satisfied with your entire experience.

How are shipping errors and damages handeled?
Please call us (317-488-1030 or 800-ASAP-4-ID) as soon as you recognize the shipment error or receive the damaged items and we will address it immediately.

Please process claims for missing or damaged items within 10 days of receipt.

What are my payment options?
We accept cash, checks, Visa and MasterCard. If you would like to use other payments options, please contact us and we will try to work with you.

Can I set up a Net 30 account with you?
Yes. Please see our Credit Application in order to establish those terms.

Am I required to pay sales tax?
If you are in the State of Indiana and NOT tax exempt, we must collect 7% sales tax.

If you are a tax exempt entity, please provide us a copy of your tax exempt certificate so we can keep that in our files and process your orders correctly.